Jennifer began her policing career in 1998 when she was hired by the New Westminster Police and attended the JIBC for her police training. In 2001, Deputy Chief Hyland accepted a lateral transfer to the RCMP where she was posted to Surrey Detachment for just over 5 years. In her proceeding years she:
- Promoted to the rank of Corporal in 2006 where she transferred to the Ridge Meadows RCMP and assumed a role in Serious Crimes.
- 2010, she was promoted to Sergeant and became the NCO in charge of the Serious Crime Unit.
- 2013, she assumed a role in the Professional Standards Unit.
- 2014, Deputy Chief Hyland was commissioned to the rank of Inspector and was transferred to North Vancouver to become the Operations Officer.
- 2016, she received another lateral transfer and became the second in command to the Ridge Meadows Detachment.
- March 2017, she was promoted to Superintendent and became the Officer in Charge of her beloved hometown Detachment.
- January 2021, she was hired as a Deputy Chief with the newly formed Surrey Police Service.
Deputy Chief Hyland champions investment in people. Throughout her career, she has developed and mentored peers and police officers around her. For over 10 years she was an instructor regarding Child Interviewing and is an impassioned advocate on the importance of child abuse investigations. She has embraced the power of positive communications and, in 2019, she led her detachment to receive the RCMP’s inaugural National Award for “Innovation in Crime Reduction”. Her online crime reduction campaigns have garnered more than 300 thousand views across social media platforms.
In 2020, Deputy Chief Hyland was awarded the International Association of Women Police (IAWP) Award for Mentoring and Coaching.
She resides in her hometown of Maple Ridge with her husband, Paul, their two children, and their Weimaraner dog.